Our Success Stories
Open GI develops integrated Front and Back-Office broker solutions and software specifically for Commercial, Personal, Niche and Composite Lines. We understand the needs of brokers and have developed end-to-end software solutions to meet your needs from managing quotations and converting prospects to live clients, through to reconciliation of accounts with insurers. Here are a few examples of our expertise and testimonials from a few of our long serving clients.
Academy Insurance Services Case Study
Selling competitive SME Commercial Lines products by partnering with Open GI
Established in 1995 with over 100 staff, Academy Insurance Services Ltd is an independent broker fulfilling the needs of over 86,000 customers across its branch network throughout the South East of England. With a successful portfolio of Personal Lines products accounting for approximately 80% of its business, Academy is proud of its high customer retention rate. To build on this success, Academy sought to enhance the customer experience through efficient business practices and high levels of personal service, as well as grow its local SME business.
l Download Academy Insurance Case Study.pdf 
Seamless data transfer for fast delivery of quotes via Open GI’s e-commerce solution
Founded in 1968, the Middlesex-based broker has grown into one of the UK's largest motor insurance specialists, with many unique schemes for non-standard as well as standard insurance contracts. As a specialist motor broker, A&A Group wanted a market-leading strategic technology partner with a particular focus on developing their existing online functionality after considerable growth in the past two years. It is dedicated to utilising the latest technologies to deliver cheaper insurance premiums to its customer base.
l l Download A&A Group Case Study.pdf
Improving operational efficiencies, extending web trading and automating affinity schemes
Alan Boswell Group was founded in 1982 and is a leading regional commercial broker best known for property and affinity schemes. Employing over 190 staff, Alan Boswell Group has seven offices, three in Norwich and one each in Attleborough, Bury St Edmunds, Ely and London. With its wide ranging commercial property and affinity schemes portfolio, Alan Boswell wanted to automate its processes, improve overall operational efficiency and extend their web trading capability. One of the principle reasons for choosing Open GI as its technology partner was the number of new solutions available to brokers and the continual development work carried out on existing products to ensure up-to-the-minute, market-leading usability.
l l Download Alan Boswell Case Study.pdf
New Business Venture achieves outstanding business performance with Open GI
Commercial and Personal Lines broker, Bluedrop Services wanted a technology provider to help build their new business venture, increase efficiency levels and ultimately improve productivity. Bluedrop Services, based in Southampton, is an independent broker trading both Commercial and Personal Lines insurance. Established in 2010, they needed a robust system to provide their customers with a speedy service. New to the market, Bluedrop wanted to build a reputation for customer service. With a strong desire to achieve outstanding business performance as a highly respected, trusted and compliant business partner, they strive to provide a personalised and individual service to their clients.
l l Download Bluedrop Services Case Study.pdf
Greater efficiencies and enhanced overall customer experience with end-to-end processing
MCE was founded in 1975 and is the UK’s leading provider of bike insurance selling over 163,000 policies each year. Employing over 200 staff in Northampton, MCE was ranked 25th in the Top 50 Brokers in Personal Lines Supplement by Insurance Age, 2011. With its successful portfolio of Personal Lines products that include car insurance sold via its call centre business and website, MCE wanted to create significant internal workflow efficiencies and achieve ambitious growth.
l l Download MCE Insurance Case Study.pdf
O'Loughlin Insurance Group Case Study
Over 40% of O’Loughlin Insurance Group documentation to clients is now issued electronically, leading to substantial cost savings by using Open GI solutions
O'Loughlin Insurance Group is a commercial and business insurance brokerage based in Swords, Co. Dublin, with over 25 years experience in the insurance market. They offer a first rate personal service and specialise in commercial insurance and wealth management. O’Loughlin Insurance Group were keen to streamline business processing in order to provide the most professional service possible to their commercial clients as well as increase internal business efficiency. They looked to Open GI to provide a range of innovative solutions to impact these key areas of the business.
l l Download O'Loughlin Insurance Group Case Study.pdf
Disaster recovery success with Open GI’s Business Continuity Solution
Roland Smith, part of the Police Mutual Group and the UK's largest insurance broker for the Police, was founded in 1965. Working with Police Federations since the company first began; Roland Smith provides home and motor schemes, as well as bespoke group insurance schemes for over 39 different Federations including the National Association of Retired Police Officers (NARPO) and the National Association of Retired Firefighters (NARF). Known for arranging value for money insurance products, Roland Smith required a trusted and reliable technology partner that could meet their business objectives, protect them from any business disasters and to help them grow their Personal Lines business both on and offline.
l l Download Roland Smith Case Study.pdf
South Essex Insurance Brokers Case Study
Excelling in Customer Service
Offering a wide range of schemes, South Essex Insurance Brokers Ltd (SEIB) have been providing insurance solutions since 1963. As a long serving customer, SEIB wanted to further enhance their workflow efficiencies in order to boost customer service and establish cost savings to the business. Trading for over four decades, SEIB have a strong belief in customer service and work with a range of UK based insurers, with a proven track record to offer their clients with the specialist cover they require. Having built their reputation in providing specialist schemes to cover niche markets, they offer industrial and personal insurance.
l l Download South Essex Inurance Brokers Case Study.pdf
Wrightway Underwriting Limited Case Study
Efficiency savings for brokers through Wrightway’s partnership with Open GI
Wrightway Underwriting Limited, servicing over 60,000 policyholders, was established in 1999. Providing schemes including private motor and commercial policies, they branched out into other niche areas over a period of time, expanding on their wealth of insurance knowledge. Grown to become Ireland’s largest underwriting agency, Wrightway needed a technology provider to work with them to achieve a paperless way to load renewal quotes onto a broker's Back-Office system in order to create significant workflow productivity benefits. Being an established customer of Open GI for nearly 10 years, Wrightway wanted to renew its partnership with a dependable technology provider to continue to supply them with the latest in insurance technology using an agile platform to distribute their products to the open market - over 300 brokers.
l l Download Wrightway Underwriting Case Study.pdf