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Press release:

Ref: OGI0221
27th July 2010

 

Open GI is MCE's Partner of Choice in 5 Year Deal

 

Award-winning insurance provider, MCE, has signed a major deal with Open GI, to increase operational efficiency through technology and grow their web business.

The five year deal covers MCE’s entire IT infrastructure for both their call centre and trading website www.mceinsurance.com, which was built by Open GI’s e-commerce team. The specialist motorcycle broker employs over 170 people in Northampton and is targeting 30% growth in 2010 with the support of Open GI technology.

The partnership includes a range of Open GI products aimed at introducing ‘zero-touch’ web processing and improved call centre processing speeds. For example Open Workflow Manager and Open Document Centre, which reduce manual intervention and allow for automated document delivery. Active Quote will introduce real-time pricing, whilst InfoCentre Plus will improve data mining and business intelligence reporting.

A fired up Julian Edwards, Director, MCE, comments: “As we work hard to develop our product range and work on exciting, innovative new initiatives, it is imperative we have the latest efficiency saving technology. By partnering with Open GI, we are confident that we will be able to achieve substantial growth, whilst improving the overall customer experience with effortless end-to-end processing. It’s really the bespoke development projects that use our in depth understanding of bikers’ needs that will have the biggest impact on the business going forward, particularly at renewal."

Simon Hughes, Sales and Marketing Director, Open GI, said: “MCE are a hugely successful, IT savvy business with ambitious growth plans, so it’s great that we have formed a long term partnership. It is clear that technology is at the heart of their business and they are keen to embrace new methods of trading for the benefit of consumers. Our efficiency saving solutions are generating significant interest in the market as brokers realise they can cut costs by improving productivity.”

 


For More Information contact:
Stacy Prosser
Marketing Team Leader
Open GI
Tel: 01905 754455
email: stacy.prosser@opengi.co.uk

 

For More Information about MCE:
Julian Edwards
Director
MCE
Tel: 0845 338 6974
email: julian.edwards@mceinsurance.com


Notes to Editors:


Open GI supplies market leading IT solutions to insurance brokers across the UK & Ireland. With 25,000 users in around 2,000 firms, the company has a 40% share of the UK broker market and is committed to technological innovation. Open GI technology enables personal and commercial lines brokers trading in standard and niche markets to streamline business activity and become more profitable. With a workforce of 300 people and a 30 year heritage, the company enjoys a strong financial performance. For the year ended 31 st May 2007 Open GI reported revenues of £27.3 million and an operating profit of £13.6 million.

About MCE Insurance

Established over 35 years ago, MCE is the UK’s leading provider of motorcycle insurance.  With over 160,000 policies and a team of 173 MCE combines state of the art technology with a highly trained and motivated team to deliver the best customer experience at every opportunity. Visit www.mceinsurance.com for further details.

 

 

 

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