What is SMS Text Messaging?
Instant Client Communication
SMS Text Messaging is a new communications solution which provides integrated functionality to send text messages. In partnership with Call Stream, the technology allows brokers to increase conversion rates, particularly at renewal, and communicate more effectively with clients. With seamless integration to the Core Back-Office, you can
schedule when text messages are sent and easily manage your contacts. The solution supports both Prospects and Live Customers.
Key Features
- 3 ways to send SMS messages; Ad-Hoc, batch or automatic triggers via calculations
- Ability to prioritise SMS message status
- Functionality to schedule automatic SMS message delivery date
- Capability to track delivery status of SMS messages
- Configurable automatic suspension of service should the need arise
- No impact on system performance
Advantages
- Provides the functionality to send messages to clients and prospects instantly
- A new diary type of ‘SMS Message’ is available for Ad-Hoc messaging within the Core Back-Office
- Batch functionality available through Database Enquiry via selection criteria
- Ability for client ‘opt out’
- Easy to manage your contact base via unsubscribe requests
Product Information
Click on the link below to download a printable version of this product information:
SMS Text Messaging Product Information.pdf 
Alternatively, contact the Sales Team:
Tel: +44 (0)1905 857050
email: respond@opengi.co.uk
