Jenny is on hand to help you get instant answers to your common support queries. She learns from the responses provided and refines her answers as she collects more data. For this reason, please rate Jenny’s answers using a thumbs up or down, so Jenny can continue to learn and expand her knowledge.
If Jenny’s answer doesn’t help your query, she will then raise a ticket for you with our Service Desk. A Customer Support colleague will contact you to progress your request.
For a quick tour of how to get support from Jenny, why not watch our short video.
As always, we’re on hand to ensure your support queries are dealt with efficiently and effectively. So please get in touch if you need further help in logging a ticket or would like a Customer Support colleague to run through how to do this.